This accessibility statement applies to KilnGuides (kilnguides.co.uk). This site is operated by Kiln Guides Ltd, a company registered in England and Wales (Company No. [CONFIRM]), registered office East Lodge, Kartway House, Lugwardine, Hereford, HR1 4AE. We are committed to making this site usable by everyone, including people with disabilities.
We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) version 2.2 Level AA, and are reviewing and improving the site against it. Disability discrimination in the provision of services is governed, for us as a UK operator, by the Equality Act 2010.
We are auditing the site for keyboard access, screen-reader support, colour contrast, text alternatives and clear page structure, and fixing issues as we find them. This is active, ongoing work.
If anything on this site is not accessible to you, please contact us first:
Email: accessibility@kilnguides.co.uk
We aim to respond within five working days. If you need any content in a different format, say so and we will do our best to provide it.
You can contact the Equality Advisory and Support Service (EASS), a free helpline on 0808 800 0082 (www.equalityadvisoryservice.com), for advice. To take formal action, a claim under the Equality Act 2010 (section 29) is brought in the County Court (England and Wales) within six months of the alleged discrimination (section 114). The Equality and Human Rights Commission (equalityhumanrights.com) may investigate systemic issues.
This statement was last reviewed in June 2026. We will update it as our accessibility work progresses.