Now live — BeautyKiln & PropertyKiln

    KilnGuides

    Free plain-English guides for self-employed workers across the UK

    Tax, insurance, pricing, rights, safety – explained properly.
    No jargon. No paywall. No login.

    A growing network of free guidance sites — one for every industry.

    Browse BeautyKiln →See all industries
    4
    live Kiln brands
    989
    guides
    322
    templates
    122
    free tools

    Read this first for your industry

    Every trade has its own rules, risks and blind spots. Most of it isn't complicated — it's just never explained properly. These are the three guides we'd tell you to read first, whatever industry you're in: tax, insurance and pricing. Get those right and everything else gets easier.

    Beauty & Hair

    Hairdressers, barbers, nail techs, beauty therapists and aesthetics professionals.

    Start with these three — they cover the basics most people get wrong:

    Construction

    Builders, plumbers, electricians, carpenters, labourers and subcontractors.

    Start with these three — they cover the basics most trades get wrong:

    Gig & Delivery

    Couriers, riders, app-based workers and platform freelancers.

    Start with these three — they cover the basics most platform workers get wrong:

    Property & Lettings

    Landlords, property investors, Airbnb hosts and HMO operators.

    Start with these three — the rules most landlords get wrong:

    What do you do?

    Pick your industry and we'll point you to the right guides

    BeautyKiln

    Live

    For hairdressers, barbers, nail techs, beauty therapists and aesthetics practitioners

    112 guides, 66 templates, 30 tools

    Browse BeautyKiln

    PropertyKiln

    Live

    For landlords, property investors, Airbnb hosts and HMO operators

    309 guides, 27 templates, 35 tools

    Browse PropertyKiln

    GigKiln

    Live

    For couriers, riders and platform workers

    72 guides, 15 tools

    Browse GigKiln

    SiteKiln

    Live

    For builders, plumbers, electricians, tradespeople and contractors

    496 guides, 229 templates, 42 tools

    Browse SiteKiln

    What every Kiln site covers

    Tax and Self-Assessment — How to register, what you owe, when to file, and how to claim what's yours.

    Insurance — What cover you actually need, what's legally required, and what's a waste of money.

    Pricing Your Services — How to charge properly, what others charge, and when to raise your prices.

    Employment Rights — Your rights as a self-employed worker, including IR35, CIS, and contracts.

    Health and Safety — What's legally required for your trade, from risk assessments to PPE and COSHH.

    Regulations and Licensing — Which licences, registrations and qualifications apply to your industry.

    Client Management — Contracts, deposits, cancellations, complaints, and getting paid on time.

    Business Growth — Marketing, hiring, scaling up, and knowing when you're ready.

    What is a Kiln Guide?

    Every Kiln site is built around long-form, plain-English guides that cover the stuff nobody else explains properly. Not blog posts. Not listicles. Not AI-generated filler. Each guide walks you through a real topic from start to finish — what the rules are, what actually happens in practice, and what to do about it. Here are two examples.

    Payments

    Chargebacks for Small Service Businesses

    What really happens when a customer hits 'Dispute'

    If you take card payments, you've quietly signed up to a system where the bank can pull money back out of your account weeks after the job is done. A chargeback isn't a refund request — it's your client telling their card company there's a problem, and the card company taking your money first and asking questions later.

    This guide covers how the dispute process actually works, why service businesses get hit harder than shops (you sell time and skill, not boxes), what evidence you need to build on every single job, and how to put together a dispute pack that gives you a real chance of winning. It also covers when it's worth fighting and when it's smarter to take the hit and fix your systems.

    It's not glamorous. But if you want to keep more of what you earn, this stuff matters.

    Getting Paid

    Why We Tell Small Businesses to Think Twice About Amex

    Higher fees, tougher disputes, and a system that wasn't built with you in mind

    Amex charges you roughly double what Visa and Mastercard do on every transaction. On a £4,000 wedding fee, that's not a rounding error — it's the difference between a profitable job and working for the card network. And when a client disputes an Amex charge, they can pull the money first and make you prove you deserve it back, under their rules, on their timeline.

    This guide lays out exactly what Amex costs you compared to Visa and Mastercard, how their dispute process works differently (and why it's worse for service businesses), and why it is completely reasonable for a small business to say 'we don't accept American Express'. It includes a card policy you can paste straight onto your website — no drama, no apology, just a business decision.

    Amex built a system that works brilliantly for cardholders and costs you the most out of any major card network. You don't have to play along.

    How KilnGuides works

    01

    Always free

    Every guide, template and tool. No paywall, no login, no 'premium tier'. Ever.

    02

    Plain English

    Written by people who've been there. No legal jargon, no HR waffle, no gov.uk copy-paste.

    03

    Kept up to date

    Tax rates change. Laws change. We update everything so you don't have to check.

    Our Partners

    Trusted by these businesses across the Kiln network

    The Online Accountant

    The Online Accountant

    Accounting and tax support across SiteKiln, BeautyKiln and GigKiln

    Visit
    The Property Accountant

    The Property Accountant

    Specialist property tax on PropertyKiln

    Visit

    Interested in becoming a Kiln Network Partner? Get in touch

    Frequently asked questions

    Yes. Every guide, template and tool across every Kiln site is completely free. No paywall, no login, no "premium tier". We're funded by clearly labelled industry sponsorship, not by charging you.
    KilnGuides started from a place of pain in the construction industry — problems the founder knew would be grief for self-employed workers and small business owners right across the country. Every guide takes deep research and real money to bring up to a solid standard, cross-checked against official UK sources (HMRC, HSE, ACAS, Companies House) and written in plain English. We're not lawyers — we tell you what the rules are in normal language so you know where you stand.
    Industry sponsorship. One sponsor per category, per site. Sponsors are clearly labelled on every page and they never influence or edit the content. We don't run ad networks, sell data, or use pop-ups. We never accept sponsorship on mental health content.
    No. You don't need to create an account, give us your email, or log in. Everything is open and accessible. If you want to be notified when a new Kiln site launches, you can optionally leave your email — but it's never required.
    Gov.uk is the official source and we reference it constantly. But it's written for everyone — employers, employees, limited companies, sole traders — all in the same documents. We take the bits that apply to self-employed workers in your specific industry and explain them in plain English with practical examples. Think of us as the translation layer.

    Why I built this

    I spent months dealing with a business dispute and realised something that should have been obvious: the information I needed existed, but it was buried across gov.uk, law firm blogs written for lawyers, and trade body sites locked behind paywalls. If I found it hard to navigate with years of business experience, someone just starting out has no chance.

    KilnGuides started as one site for construction workers. Then I realised every self-employed industry has the same problem: the rules are the same, the jargon is the same, and nobody explains any of it in plain English. So I kept building.

    Every guide is free. Every template is free. Every tool is free. No paywall, no login, no premium tier. Revenue comes from industry sponsorship, clearly labelled, and never on mental health content. That's it.

    SJ

    Scott Jones

    Founder, FTJ Designs

    "If I found it hard to navigate with years of business experience, someone just starting out has no chance."

    Sponsor a Kiln site

    Category-exclusive sponsorship across our network. Already sponsoring one Kiln site? Brands appearing across 2+ Kilns are featured as Network Partners on this page — with direct links to your site from the hub that connects our entire audience.

    • Category-exclusive — one sponsor per topic area, per site
    • Your brand alongside the guides your customers already read
    • No influence over editorial content, ever
    Get in touch about sponsorship

    We never sponsor mental health content.

    Network-wide partnership opportunities available for brands serving all self-employed workers.